Privacy Policy

Effective date: August 22, 2018

XtremeX Limited ("us", "we", or "our") operates the https://www.xtremex.co.nz website (hereinafter referred to as the "Service").

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.xtremex.co.nz

Definitions

  • Service

    Service is the https://www.xtremex.co.nz website operated by XtremeX Limited

  • Personal Data

    Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

  • Usage Data

    Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Cookies

    Cookies are small files stored on your device (computer or mobile device).

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

XtremeX Limited uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside New Zealand and choose to provide information to us, please note that we transfer the data, including Personal Data, to New Zealand and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

XtremeX Limited will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Disclosure for Law Enforcement

Under certain circumstances, XtremeX Limited may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

XtremeX Limited may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of XtremeX Limited
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

  • Google Analytics

    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

    You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: xtremexnz@gmail.com

    Statement
    XtremeX Limited offers a range of passenger services, all of which are fully compliant with NZTA transport regulations, our TSL no. is 0317637 and we are GST registered. Should you have any complaints regards any of our services you can submit your complaints here where it will be recorded and reported to NZTA as required:

    Terms and Conditions

  • All prices stated are based on being located approximately within 10km's of Tawa base station see *Additional Cost Weightings
  • You must be *age 18 and over to use some of these services
  • All bookings require full payment upon booking for a service, so please confirm you are happy with terms & conditions
  • Cancellations or rescheduling must be communicated with XtremeX Ltd no later than 24 Hours before service is required unless agreed through *prior booking. Please remember this is an extremely unique and limited service provided by XtremeX and therefor we rely on careful planning and booking by our customers. A full refund will be provided if cancellation falls within the specific limit and within 5 working days. There will be no charge for rescheduling within the 24hr time frame although we may not be able to accommodate due to limited service.
  • Rescheduling will only incur a charge 1 hour prior to booking to an amount of $25.00 to XtremeX's discretion, see also waiting time
  • A waiting time of up to 15 minutes for all services will be allowed, commencing from the time of booking. During this time an XtremeX driver will attempt to contact the customer by email and phone, and if no contact can be made and after this time expires the booking will be cancelled. Any cancelation which take place in this manner will not receive a *refund.
  • If any unforeseen circumstances arise, XtremeX has the right to cancel the booking and will offer a full refund or reschedule which ever may be preferred by the customer, however we will not be accountable for any costs associated with the customer, travel and time off work etc.
  • In the event of mechanical breakdown we have AA coverage which supplies a standard replacement vehicle. At this point the service will end and the passenger will be dropped off at their final destination and offered either a full refund or a reschedule
  • Extreme weather conditions fall under unforeseen circumstances, see above.
  • You will be required to wear seatbelts, refusal will result in cancellation of the service with immediate effect.
  • All significant *medical conditions which could cause any issues while traveling are required to be disclosed
  • XtremeX adheres to the rules and speed limits of the road, any request to break these rules will be denied and if this does not end the matter, that person will be taken back and the service will be cancelled with no *refund, this is final.
  • If intoxication or drugs is suspected upon arrival. XtremeX has the right to refuse and you will forfeit your right to use our service, there will be no entitlement to a refund or reschedule this is final!
  • There will be no smoking or vaping allowed in the vehicle or stops to facilitate for this.
  • If any soiling due to a release of bodily fluids is to occur e.g. in the act of being sick, or other accident, you will incur an additional charge of $400, this is payable with immediate effect.


    *Additional Cost Weightings, XtremeX offers a highly subsided Supercar experience and to continue to do so we need to recognise the high costs associated with increasing distance to different pickup zones. In order to maintain competitive pricing, an interactive map has been made available to help understand what you pay, for example 1HR Supercar Experience, $179.99 and pickup zone Normandale, Petone is $179 + $25.00 = $204, this would be the price you pay.

    *Age, The taxi service requires that you are over 18, this is due to responsibilities associated with ensuring the customer is safe after drop off, other services such as special occasions birthdays, school ball or either of the "Supercar experiences, age limits are variable, however they will require parental consent, see individual service T&C's for more info

    *Additional, the pickup location (house or other) must have easy access and turning, if not, then a new pick up/drop off location must be agreed prior or there will be a cancellation cost of $30.00 if this can't be agreed. If your location turns out to be unsuitable, you will be contacted and offered to make your way to a new location that is better suited.

    *Prior booking, it may be that you have made a booking which is tentative to weather conditions or some other factor and XtremeX has confirmed in writing by email that we are happy to do this.

    *Refund Policy, we do understand that sometimes there are events outside of everyones control and in such cases if suitable evidence can be supplied and XtremeX is satisfied then a refund minus our costs will considered

    *Medical conditions, medical conditions such as heart attack, stroke, asthma, epilepsy etc. must be disclosed as for the driver to be aware should any issue arise. Drivers are first aid qualified

    Sub Note: Please remember this is an exclusive supercar that is very low to the ground and due to such makes it hard to enter some locations and hence the need to include these terms within out T&C's.

    Privacy Policy
    Your privacy is very important to us. This privacy policy discloses how XtremeX Ltd collects, protects, uses and shares Personal Information gathered about you. All Personal Information is collected in a fair and non-intrusive manner, with your voluntary consent.

    XtremeX Ltd respects the privacy of our customers and other visitors to our website who may choose to provide Personal Information. We recognise the need for appropriate protections and management of Personal Information that you provide to us. This privacy policy will assist you to understand what types of information we may collect, how that information may be used, and with whom the information may be shared.

    Through registering your interest via this website, you are permitting us to communicate with you electronically. For point of definition, electronically can include but is not limited to email, Phone, SMS, App notification.

    Your contact details will be used for the sole purpose of responding to your requests, or keeping you informed in line with your selected preferences.

    Our Use of Your Information

    We use your Personal Information to facilitate the services you request. We have tailored our privacy policy to adequately inform you of the use of your Personal Information.

    Sharing of Personal Information
    We do not sell Personal Information to third parties. XtremeX Ltd reserves the right to disclose Personal Information to a third party if a law, regulation, search warrant, subpoena, or court order legally requires or authorises us to do so.

    We may share Personal Information with third party service organisations such as IP Payments (to facilitate secure registration of credit card information).

    Book_Now

    Statement
    XtremeX Limited offers a range of passenger services, all of which are fully compliant with NZTA transport regulations, our TSL no. is 0317637 and we are GST registered. Should you have any complaints regards any of our services you can submit your complaints here where it will be recorded and reported to NZTA as required:

    Terms and Conditions

  • All prices stated are based on being located within approximately 10km's of Tawa base station see *Additional Cost Weightings
  • You must be *age 18 and over to use some of these services
  • All bookings require full payment upon booking for a service, so please confirm you are happy with terms & conditions
  • Cancellations or rescheduling must be communicated with XtremeX Ltd no later than 24 Hours before service is required unless agreed through *prior booking. Please remember this is an extremely unique and limited service provided by XtremeX and therefor we rely on careful planning and booking by our customers. A full refund will be provided if cancellation falls within the specific limit and within 5 working days. There will be no charge for rescheduling within the 24hr time frame although we may not be able to accommodate due to limited service.
  • Rescheduling will only incur a charge 1 hour prior to booking to an amount of $25.00 to XtremeX's discretion, see also waiting time
  • A waiting time of up to 15 minutes for all services will be allowed, commencing from the time of booking. During this time an XtremeX driver will attempt to contact the customer by email and phone, and if no contact can be made and after this time expires the booking will be cancelled. Any cancelation which take place in this manner will not receive a *refund.
  • If any unforeseen circumstances arise, XtremeX has the right to cancel the booking and will offer a full refund or reschedule which ever may be preferred by the customer, however we will not be accountable for any costs associated with the customer, travel and time off work etc.
  • In the event of mechanical breakdown we have AA coverage which supplies a standard replacement vehicle. At this point the service will end and the passenger will be dropped off at their final destination and offered either a full refund or a reschedule
  • Extreme weather conditions fall under unforeseen circumstances, see above.
  • You will be required to wear seatbelts, refusal will result in cancellation of the service with immediate effect.
  • All significant *medical conditions which could cause any issues while traveling are required to be disclosed
  • XtremeX adheres to the rules and speed limits of the road, any request to break these rules will be denied and if this does not end the matter, that person will be taken back and the service will be cancelled with no *refund, this is final.
  • If intoxication or drugs is suspected upon arrival. XtremeX has the right to refuse and you will forfeit your right to use our service, there will be no entitlement to a refund or reschedule this is final!
  • There will be no smoking or vaping allowed in the vehicle or stops to facilitate for this.
  • If any soiling due to a release of bodily fluids is to occur e.g. in the act of being sick, or other accident, you will incur an additional charge of $400, this is payable with immediate effect.


    *Additional Cost Weightings, XtremeX offers a highly subsided Supercar experience and to continue to do so we need to recognise the high costs associated with increasing distance to different pickup zones. In order to maintain competitive pricing, an interactive map has been made available to help understand what you pay, for example 1HR Supercar Experience, $179.99 and pickup zone Normandale, Petone is $179 + $25.00 = $204, this would be the price you pay.

    *Age, The taxi service requires that you are over 18, this is due to responsibilities associated with ensuring the customer is safe after drop off, other services such as special occasions birthdays, school ball or either of the "Supercar experiences, age limits are variable, however they will require parental consent, see individual service T&C's for more info

    *Additional, the pickup location (house or other) must have easy access and turning, if not, then a new pick up/drop off location must be agreed prior or there will be a cancellation cost of $30.00 if this can't be agreed. If your location turns out to be unsuitable, you will be contacted and offered to make your way to a new location that is better suited.

    *Prior booking, it may be that you have made a booking which is tentative to weather conditions or some other factor and XtremeX has confirmed in writing by email that we are happy to do this.

    *Refund Policy, we do understand that sometimes there are events outside of everyones control and in such cases if suitable evidence can be supplied and XtremeX is satisfied then a refund minus our costs will considered

    *Medical conditions, medical conditions such as heart attack, stroke, asthma, epilepsy etc. must be disclosed as for the driver to be aware should any issue arise. Drivers are first aid qualified

    Sub Note: Please remember this is an exclusive supercar that is very low to the ground and due to such makes it hard to enter some locations and hence the need to include these terms within out T&C's.

    Privacy Policy
    Your privacy is very important to us. This privacy policy discloses how XtremeX Ltd collects, protects, uses and shares Personal Information gathered about you. All Personal Information is collected in a fair and non-intrusive manner, with your voluntary consent.

    XtremeX Ltd respects the privacy of our customers and other visitors to our website who may choose to provide Personal Information. We recognise the need for appropriate protections and management of Personal Information that you provide to us. This privacy policy will assist you to understand what types of information we may collect, how that information may be used, and with whom the information may be shared.

    Through registering your interest via this website, you are permitting us to communicate with you electronically. For point of definition, electronically can include but is not limited to email, Phone, SMS, App notification.

    Your contact details will be used for the sole purpose of responding to your requests, or keeping you informed in line with your selected preferences.

    Our Use of Your Information

    We use your Personal Information to facilitate the services you request. We have tailored our privacy policy to adequately inform you of the use of your Personal Information.

    Sharing of Personal Information
    We do not sell Personal Information to third parties. XtremeX Ltd reserves the right to disclose Personal Information to a third party if a law, regulation, search warrant, subpoena, or court order legally requires or authorises us to do so.

    We may share Personal Information with third party service organisations such as IP Payments (to facilitate secure registration of credit card information).

    Book_Now